Privacy Policy

Information We Collect

At NextFlashFlowDigital, we collect information that helps us provide better trading liquidity education and platform services. The data we gather falls into several categories, each serving specific purposes for improving your learning experience.

We also collect information when you participate in webinars, download study materials, or engage with our educational content. This helps us understand which topics resonate most with our Thailand-based audience and global learners interested in Asian market dynamics.

How We Use Your Information

Your information serves multiple purposes within our educational platform. We don't sell your data to third parties, but we do use it strategically to enhance your learning journey and maintain our service quality.

• Personalizing your learning experience based on your progress and interests in trading liquidity concepts
• Sending educational updates, course announcements, and relevant financial market insights
• Providing customer support and responding to your inquiries about our programs
• Analyzing platform usage to improve content delivery and user interface design
• Ensuring platform security and preventing fraudulent activities
• Complying with Thai financial education regulations and reporting requirements

Data Sharing and Third Parties

We work with select partners to deliver our educational services effectively. However, we maintain strict controls over how your information is shared and used by these parties.

Service Providers We Work With:

• Email service providers for delivering course updates and educational newsletters
• Payment processors for handling course enrollment fees and subscription payments
• Analytics platforms to understand user engagement with our educational content
• Cloud hosting services to ensure reliable access to our learning materials
• Customer support tools to provide timely assistance with platform issues

These partners are bound by strict confidentiality agreements and can only use your data for the specific services they provide to us. We never share your personal information for their own marketing purposes.

Legal Disclosure Requirements

Under Thai law, we may need to disclose certain information to regulatory authorities, particularly regarding financial education activities and compliance with securities education standards. We only provide the minimum information required and notify users when legally permitted to do so.

Your Privacy Rights

You have significant control over your personal information. Thai privacy regulations, combined with international best practices, give you several important rights regarding your data.

To exercise these rights, contact our privacy team using the information provided at the end of this policy. We typically respond to privacy requests within 10 business days and provide requested information within 30 days.

Data Security and Protection

Protecting your information is fundamental to our operations. We employ multiple layers of security measures designed to safeguard your data against unauthorized access, alteration, or disclosure.

Technical Safeguards

• End-to-end encryption for all data transmissions between your device and our servers
• Secure SSL certificates and HTTPS protocols across all platform interactions
• Regular security audits and vulnerability assessments by independent cybersecurity firms
• Multi-factor authentication options for enhanced account protection
• Automated backup systems with encrypted storage in multiple geographic locations

Operational Security

Our team follows strict access controls and data handling procedures. Only authorized personnel can access personal information, and all access is logged and monitored. We conduct regular training sessions on privacy best practices and maintain incident response procedures for any potential security breaches.

Data Retention and Deletion

We retain your information only as long as necessary to provide our educational services and comply with legal obligations. Different types of data have different retention periods based on their purpose and regulatory requirements.

When you delete your account, we begin the data removal process within 5 business days. Some information may be retained in our backup systems for up to 90 additional days before complete removal. Certain records may be kept longer if required by Thai financial regulations or ongoing legal proceedings.

International Data Transfers

As a Thailand-based company serving international learners, we sometimes transfer data across borders to provide our services effectively. These transfers are conducted with appropriate safeguards to maintain your privacy protection.

Transfer Safeguards

• Standard contractual clauses approved by relevant data protection authorities
• Adequacy decisions recognizing equivalent privacy protection in destination countries
• Binding corporate rules for transfers within our corporate group
• Specific consent for transfers when required by applicable law

Our primary servers are located in Thailand, with backup systems in Singapore and Japan. These locations are chosen for their strong data protection frameworks and proximity to our user base. Any transfers to other regions require additional approval and protection measures.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience and analyze platform usage. We believe in giving you control over these technologies while explaining their benefits for your learning experience.

Types of Cookies We Use

• Essential cookies that enable core platform functionality and account access
• Performance cookies that help us understand how users navigate our educational content
• Functionality cookies that remember your preferences and learning progress
• Analytics cookies that provide insights into content effectiveness and user engagement

You can control cookie settings through your browser preferences, though disabling certain cookies may limit some platform features. We provide a cookie consent banner that allows you to customize your preferences when you first visit our site.

Third-Party Analytics

We use analytics services to understand how our educational content performs and where we can make improvements. These services may use cookies and tracking pixels, but we ensure they operate under strict data processing agreements that limit their use of your information.

Children's Privacy Protection

Our trading liquidity education platform is designed for adult learners aged 18 and above. We do not knowingly collect personal information from minors, and our services are not intended for individuals under the legal age of majority in their jurisdiction.

In Thailand, individuals under 20 years of age are considered minors for certain legal purposes. We may request age verification during account registration to ensure compliance with local regulations regarding financial education services.

Policy Updates and Changes

This privacy policy may be updated periodically to reflect changes in our practices, services, or legal requirements. We believe in transparent communication about these changes and will notify you through multiple channels when significant updates occur.

How We Communicate Changes

• Email notifications to all registered users for material changes
• Prominent website banners highlighting policy updates
• In-platform notifications when you next log into your account
• Version history tracking showing what sections have been modified

Major changes will include a 30-day notice period before taking effect, giving you time to review the updates and exercise your rights if needed. Minor clarifications or technical updates may be implemented immediately but will still be communicated to users.